Executive Lounge at Hilton at Petaling Jaya after the renovation

The last time I stayed in Hilton Petaling Jaya was May 2012 and the executive lounge was still undergoing renovation. Then, I had been given a standard room which had not been renovated and I found a painter in the toilet when I opened the door. Of course, I went back to the reception and refused absolutely to stay 4 nights in that room, especially with my Hilton Gold membership. And what do you know, where they had previously insisted that there were no renovated rooms available, I was given a renovated room on the 4th floor.

This time, I asked for a free upgrade to an executive room (being a Hilton Gold Member) and I was told that there were no rooms available. I recognized the manager and told him that the service at his hotel was a lot worse than that of Hilton at KL Sentral and DoubleTree where I would always get upgraded to a executive room. He promised that he would upgrade my room the next stay. We shall see. I will definitely be coming back to call on that promise! :D

Anyway, I was given a room on the 20th floor and there was a welcome platter all set out on the table. I would have been even more pleased if they had got the name right.

In any case, here is a picture of the room. The view from the room's window is nothing to crow about but this room is definitely larger than the rooms I had stayed in the past two times (click here for a review of the stay in April 2012).

Another picture of the room taken from the window - it's pretty modern in decor with the safe and robes tucked away in the beige cupboards. The only feedback I have about the room is the placement of the central light switches at the bedside. Now, if one is going to choose which side of the bed to sleep if one is alone, one would naturally sleep near the bedside telephone where the wake up call will come. Surely it would make sense to place the master light switch there so one can conveniently switch off the lights in the room to sleep but no, the switch is on the other side of the bed.

Anyway, given that this was a work trip, I didn't spend much time in the room. I was curious to see the lounge though which had been moved to the 21st floor so right after I checked in, I headed up just in time for the evening cocktail at 6pm.

As you would be able to tell from the pictures above and below, the new lounge is sprawling and tastefully decorated. Very very nice, especially if you consider what the old one looked like. There are plenty of different sorts of sitting arrangements - settees like the one I had, high seats by the window overlooking the highway and normal round table seats.

But of course, the true measure of a lounge is the quality of food they serve, no? So off I headed to the buffet table where there were 4 types of hot plate dishes and 1 pot of mushroom soup.

Oh, and this was the spread of non-hot cocktail food available ranging from fruits to sushi rolls to various types of pastries. Very aesthetically presented with variety and quality. Definitely a big thumbs up! I would dare say that the spread is on par with that of its sister hotel, Hilton at KL Sentral where I just came back from tonight!

But let's talk more about the hot food selection at the executive lounge of Petaling Jaya which deserves a picture on its own - the mushroom soup was done to warm soupy perfection and the prawns and salmon dishes were very well presented in dainty portions with just the right amount of garnishing to render them appealing.

However, what blew me and my colleague (and our guests) away was the smoked duck. The meat was tender, tasty and came with a delicious sweet sauce that instead of detracting from the taste of the duck, somehow enhanced it so that the juices from the smoked duck and the sauce filled one's mouth with orgasmic delight. I swear I closed my eyes with each bite, and I had more than 6 bites of duck altogether.

The Slog Reviews: 7.5/10. Hilton PJ's lounge definitely deserves a visit. It would be good though if they had takeaway boxes/doggy bags because I was rushing to work in the morning (about 7.15am) and had requested to take away some croissants (they had large delicious chocolate ones - I ate one while waiting to check out at the lounge) but was told the executive lounge does not allow one to take food away which is utter rubbish since I am entitled to breakfast. The restaurant at the lobby level allowed me to take away some croissants the day before when I was likewise rushing to go to work.

While Hilton PJ is definitely a much better hotel after all the renovations, it still has some way to go in treating its hotel guests, especially its Hilton Gold members. It would do well to learn from its sister hotels like Double Tree and Hilton KL which does a far better job overall.